Last Updated: January 2024

At Original Penguin Shop, we believe that sophistication should extend beyond our apparel to every aspect of your shopping experience, including how we handle your personal information. Just as we meticulously craft our premium clothing collections, we approach data privacy with the same level of care, precision, and attention to detail.

1. Information We Collect

To provide our global clientele with a seamless shopping experience, we collect the following types of information:

Personal Information

  • Contact Details: Name, email address, shipping address, and phone number
  • Payment Information: Credit card details processed through secure payment gateways (we do not store complete payment information)
  • Account Information: For registered users, login credentials and purchase history
  • Communication Records: Correspondence with our customer service team

Technical Information

  • Device Data: IP address, browser type, device type, and operating system
  • Browsing Behavior: Pages visited, products viewed, and time spent on our site
  • Location Data: General geographic location for currency conversion and shipping calculations

2. How We Use Your Information

We use your information with the same sophistication we apply to our fashion collections:

  • Order Processing: To process and fulfill your purchases of our premium apparel, from sophisticated suits to performance golf wear
  • Customer Service: To provide personalized support for our discerning clientele
  • Website Improvement: To enhance your browsing experience and optimize our product offerings
  • Marketing Communications: To share updates about new collections (only with your explicit consent)
  • Security: To protect against fraud and maintain the integrity of our payment systems
  • International Operations: To facilitate global transactions and currency conversions

3. Data Sharing and Disclosure

We approach data sharing with the same discretion we apply to our fashion curation:

  • Service Providers: We work with trusted partners for payment processing (PayPal, credit card processors), shipping, and website analytics
  • Legal Compliance: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity
  • International Transfers: As a global retailer, data may be processed in various countries with adequate privacy protections

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Just as we ensure the quality of our clothing, we maintain the highest standards for data protection:

  • Secure Storage: Your data is stored on encrypted servers with limited access
  • Payment Security: We employ SSL technology and never store complete payment details
  • Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
  • International Standards: Our security measures comply with global data protection regulations

5. Your Rights and Choices

We respect your control over personal information, reflecting the empowerment we aim to provide through our fashion:

  • Access and Correction: You may review and update your personal information
  • Data Portability: You can request a copy of your data in a machine-readable format
  • Deletion Rights: You may request deletion of your personal information, subject to legal requirements
  • Marketing Preferences: You can opt-out of marketing communications at any time
  • Consent Withdrawal: Where processing is based on consent, you may withdraw it at any time

6. Cookies and Tracking Technologies

Like the careful construction of our layered clothing collections, we use cookies thoughtfully:

  • Essential Cookies: Required for website functionality and secure transactions
  • Analytical Cookies: Help us understand how customers interact with our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used with consent to provide personalized content

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As a global fashion destination serving customers worldwide (excluding select remote areas and parts of Asia), we ensure that international data transfers comply with applicable privacy laws through standard contractual clauses and other approved mechanisms.

8. Children’s Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered users.

10. Contact Us

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]

Address: 428 Dye Street, Mesa, US 85225

We are committed to resolving any concerns about your privacy and our collection of your personal information.

Original Penguin Shop – Where Sophisticated Style Meets Responsible Data Practices